Silvigen LLC respects your privacy and is committed to protecting the personal information of customers and visitors who use silvigen.shop. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect information including:
* Full name
* Email address
* Phone number
* Billing address
* Shipping address
* Payment-related information
* Order details
We may also collect technical information such as:
* IP address
* Browser type
* Device information
* Website usage information
2. How We Use Information
Silvigen LLC may use collected information to:
* Process and fulfill customer orders
* Provide customer service
* Send order-related notifications
* Improve website performance
* Prevent fraudulent activities
* Maintain business records
* Comply with legal requirements
3. Payment Information
Payments made through silvigen.shop are processed securely through third-party payment providers.
We accept:
* Visa
* MasterCard
* American Express
* Discover
Silvigen LLC does not store complete credit card numbers or security codes on our servers.
4. Cookies
Our website uses cookies and similar technologies to improve website functionality and customer experience.
Cookies may help us:
* Remember customer preferences
* Analyze website performance
* Improve website services
* Understand visitor interactions
Customers may disable cookies through browser settings, although some website features may be affected.
5. Information Sharing
Silvigen LLC does not sell, rent, or trade personal information.
Information may be shared only with trusted service providers necessary for business operations, including:
* Payment processors
* Shipping providers
* Website service providers
* Security and fraud prevention services
6. Data Security
We use reasonable security measures to protect customer information from unauthorized access, misuse, or disclosure.
However, no electronic transmission or storage method can guarantee complete security.
7. Data Retention
Silvigen LLC retains personal information only as necessary for:
* Completing transactions
* Providing customer support
* Maintaining records
* Meeting legal obligations
8. Privacy Rights
Depending on applicable laws, customers may request information about their personal data, request corrections, or request deletion where legally permitted.
9. Third-Party Websites
Our website may contain links to third-party websites. Silvigen LLC is not responsible for the privacy practices or content of external websites.
10. Children’s Privacy
silvigen.shop is not intended for children under 13 years of age.
We do not knowingly collect personal information from children.
11. Policy Updates
Silvigen LLC may update this Privacy Policy when necessary. Changes will become effective when posted on silvigen.shop.
12. Contact Information
Silvigen LLC
2137 GRIFFITH PARK BOULEVARD
LOS ANGELES, CA 90039
United States
Email:
iphigenia@silvigen.shop
support@silvigen.shop
Phone:
(747) 577-5238
