SHIPPING INFORMATION

Silvigen LLC provides shipping services for customers located within the United States. This Shipping Policy explains order processing times, delivery estimates, shipping carriers, and customer responsibilities.

1. Shipping Area

Silvigen LLC currently ships within the United States only.

We do not provide international shipping.

2. Order Processing Time

Orders are processed after successful payment confirmation.

Standard processing time:

1-3 business days

Processing includes order verification, preparation, and shipment handling.

3. Delivery Time

After an order is shipped, estimated delivery time is:

3-7 business days

Delivery times may vary depending on location, carrier availability, weather conditions, holidays, and other circumstances.

4. Shipping Carriers

Silvigen LLC may use the following United States shipping carriers:

* USPS (United States Postal Service)

* UPS (United Parcel Service)

* FedEx (Federal Express)

The carrier selected may depend on order details, destination, and service availability.

5. Tracking Information

Tracking details will be provided when available after shipment.

Customers may use tracking information to monitor delivery progress.

6. Shipping Costs

Applicable shipping fees will be displayed during checkout before payment is completed.

Customers are responsible for shipping charges shown at checkout.

7. Customer Shipping Responsibility

Customers are responsible for providing accurate shipping information.

Silvigen LLC is not responsible for delays or additional costs caused by:

* Incorrect addresses

* Missing apartment or unit numbers

* Customer-provided shipping errors

8. Delivery Delays

Silvigen LLC works to provide reliable delivery; however, exact delivery dates cannot always be guaranteed.

Delays may occur due to:

* Weather conditions

* Carrier delays

* Holidays

* High shipping volume

* Events outside our control

9. Lost or Damaged Packages

If a package is lost or arrives damaged, customers should contact Silvigen LLC with order details.

We will review the situation and provide assistance when appropriate.

10. Contact Information

Silvigen LLC

Email:

iphigenia@silvigen.shop

support@silvigen.shop

Phone:

(747) 577-5238

Business Address:

2137 GRIFFITH PARK BOULEVARD

LOS ANGELES, CA 90039

United States